To place an order, browse our website and select the desired garment design.

Choose your preferred fabric, color, and any customization options available.

Provide accurate measurements according to our measurement guide.

Add the item to your cart and proceed to checkout to complete your purchase.

The production time for made-to-order garments varies depending on the complexity of the design, availability of materials, and our current workload.

Typically and conservatively, it takes 3-4 weeks or earlier from the date of order placement to receive your tailored garment.

Yes, we welcome customization requests. Please contact our customer support team to discuss your specific modifications or alterations, and we will do our best to accommodate your preferences.

Accurate measurements are crucial to ensure a proper fit. We provide a measurement guide to assist you in taking measurements correctly.

In the event that the garment doesn’t fit as desired, we recommend seeking local tailoring services to make necessary adjustments. We do not offer returns or exchanges due to the personalized nature of our products.

Order cancellations are subject to our cancellation policy. Please review our cancellation Policy.

Yes, we offer international shipping. Shipping costs and delivery times may vary depending on the destination. Please refer to our shipping policy or contact our customer support team for more information.

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment gateways. The available options will be presented during the checkout process.

Yes, we offer fabric sample requests. Please contact our customer support team to inquire about fabric samples, and we will assist you accordingly. Please be informed that fees maybe charged for the fabric and shipping. 

We provide care instructions with your garment. In general, it is recommended to hand wash or use gentle machine wash settings, avoid harsh chemicals, Tumble Dry Low or dry the garment in a shaded area. Follow the care instructions specific to the fabric type provided with your order.

Currently, we do not offer wholesale or bulk order discounts. This is primarily due to the limited availability of inabel fabrics and the inherent unique nature of each inabel design. Mass-producing these intricate designs is a challenging task at the moment. However, it is important to note that Tapis and Baag, along with our communities and leaders in the Cordillera Region, are actively working towards empowering weavers and expanding our market reach. As a result, we anticipate being able to accommodate bulk orders in the near future.